PAYMENT METHOD

We accept payment by Bank transfer, Credit cards Visa and Mastercard, and also Cash in Indonesian Rupiah.

Down Payment at 75%  is required for all Indent items, and Full Payment is required for Ready Items before goods delivery.

RETURNS/ EXCHANGE POLICY

There are no exchanges or returns allowed except certain circumstances, such as product defect, or different specification given from Le Chateau Living.

REFUND POLICY

There are no refund allowed except certain circumstances, such as product defect, or different specification given from Le Chateau Living.

CANCELLATION POLICY

Cancellations are not allowed, if the production is already in progress. Please contact our Customer Service at +62811 1459 933 for any modification on your orders.